Edelweiss Life Insurance

• The first document you need to fill is the ‘Proposal Form’. In this form, you will add all your basic details, including details about your health and lifestyle habits, along with the basic details of your nominees.

• Next you will need to scan and share your KYC and income documents to prove your financial status. Income documents include bank statements, IRT filings, and salary slips provided by employers.

• You will also need to scan you PAN card details and share it with Edelweiss Life Insurance. Your PAN card acts as proof of your identity. You might also need to share your passport or Aadhar card details as additional address proof.

• For certain insurance policies, Edelweiss Life Insurance may ask you to undergo a medical test to determine your health condition. Results of this medical test must also be shared with Edelweiss Life Insurance. Moreover, if you have any preexisting health conditions, then medical diagnosis of the same must also be shared with the insurer.

• Finally, you need to share a passport sized photograph for your policy document.

• If you are using the Edelweiss Life Insurance website, then you can click on the ‘Get a Free Quote’ icon to understand the cost and returns offered by a specific insurance policy.

• Once you fill in all your details, you will get two options, ‘Pay Now’ or ‘Proceed and Pay Later’.

• If you click ‘Pay Now’ you will be prompted to enter your payment details and will receive a One Time Password (OTP) to complete the policy purchase.

• If you click ‘Proceed and Pay Later’, you will first get a copy of the policy’s Benefit Illustration (BI), which showcases all the minor details and terms & conditions of the insurance plan.

• You will also need to fill in all the details (personal, health and others).

• A summary page of the policy will appear, displaying all the policy details you have selected.

• Next you will be taken to a terms and conditions page. Agree to the conditions to move on with the process.

• Then you will be asked to make a payment. Enter your payment details to receive an OTP on your registered mobile number.

• Once you have made the payment, Edelweiss Life Insurance will ask you to share copies of all your documents (KYC, Income Proof, Address Proof etc.) to finalise the policy.

Renewing your Edelweiss Life Insurance Policy is now easier than ever before thanks to their online renewal system. Just follow the steps given below to login to the Edelweiss Life Insurance website and renew your policy:

• Go to the Edelweiss Life Insurance website and find the ‘Customer Service’ tab.

• Move your cursor over the ‘Customer Service’ tab to open a drop-down menu.

• You will find the ‘Renew Your Policy’ option in that menu.

• Click on ‘Renew Your Policy’ to enter the login page.

• Once you are on the login page, enter your policy number, registered e-mail address, or your registered mobile number.

• Then enter your date of birth in DD/MM/YY format.

• Once you login, you will be able to see all your active policies.

• Just select the policy you want to renew and make payments accordingly. You will also be able to see your payment history/receipts.

Some Safety Precautions to Keep in Mind While Logging into Edelweiss Life Insurance Website:

• Never share your one-time password (OTP) with anyone

• Avoid sharing your policy number

• Never use public networks for sensitive transactions

• Even while on a private network like your home Wi-Fi, ensure that the connection is secure and avoid sharing your internet password.

You can directly file a claim for your Edelweiss Life Insurance policy on their website. All the details regarding their claim process are given below:

• Go to the Edelweiss Life Insurance website and move your cursor over the ‘Customer Service’ tab.

• A drop-down menu will open where you will find the ‘Report A Claim’ option.

• Click on ‘Report A Claim’ to be taken to the claim intimation page.

• Once on the claim intimation page, you need to enter the claimant’s name, phone number, and the number of the policy that you are making a claim for.

• After you enter the basic claimant details, you will be asked to share various documents to prove that your claim is legitimate. You can find a list of all documents required on the ‘Report A Claim’ page.

• Once the documents have been shared you just have to wait for a while for Edelweiss Life Insurance to review your claim.

• As soon as your documents are verified, you will receive the full sum assured specified in the policy.

Documents for normal death claim:

• A fully filled copy of the ‘Claim Form’ and any other form requested by Edelweiss Life Insurance

• Original or attested copy of the ‘Death Certificate’

• Original copy of the ‘Policy Document’ as shared by Edelweiss Life Insurance

• Documents to establish right of the claimant in the absence of valid nomination

• Any other documents or information requested by Edelweiss Life Insurance to verify the authenticity of your claim

Additional documents required for death by accident or unnatural circumstances:

• Copy of the ‘FIR’ and ‘Panchnama’

• A copy of the ‘Postmortem Report’ attested by a valid medial professional

• Newspaper clippings if any

• A copy of the police’s ‘Final Investigation Report’

• A copy of the ‘Chargesheet’ in case of death by murder

• A copy of the insured’s ‘Driving Licence’ if they passed away in a car accident

Other Forms You Might Need for Policy Claims:

• Treating Doctor Certificate

• Employer Certificate

• Hospital Certificate (Death)

• Hospital Certificate (Rider)

• FATCA Form

• Claimant Statement Form (Rider Claim)

• Claimant Statement Death Form

Ques 1. Can I buy an Edelweiss Life Insurance policy online?

Ans. Yes, Edelweiss Life Insurance policies can be purchased online. You can also purchase their policies on the Edelweiss Life Insurance website.

Ques 2. Does Edelweiss Life Insurance policies provide survival and maturity benefits?

Ans. Yes, certain Edelweiss Life Insurance plans offer survival and maturity benefits. Please check a policy’s terms and conditions to find out the detailed breakdown of its maturity/survival benefit payouts.

Ques 3. Can I check the status of my Edelweiss Life Insurance policy?

Ans. You can check the status of your policy once you log-in to the Edelweiss Life Insurance website. After logging in, you will also be able to check your premium payment statements and update your personal details.

Ques 4. Is it possible to cancel an Edelweiss Life Insurance Policy?

Ans. As a policyholder, you have a free-look period of 15 days from the date of the receipt of the policy document and 30 days in case of electronic policies and policies obtained through distance mode/marketing. After the free-look period has ended, you can still surrender your insurance policy, but you will not be reimbursed for the premiums you have already paid.

Ques 5. Is it possible to surrender an Edelweiss Life Insurance Policy?

Ans. Yes, you can surrender your policy at any time. However, if you surrender your policy before three years, you will probably not receive any compensation for the premiums paid. On the other hand, if you surrender your policy after three years, then your policy might have accumulated some ‘surrender value’. You will receive said surrender value as compensation for surrendering the policy.

Ques 6. What happens if I miss paying premiums for my Edelweiss Life Insurance policy?

Ans. If you miss your premium payment, then your policy enters a ‘grace period’. Grace period lasts for around 15 to 30 days, depending on the terms of a policy. If you fail to pay your pending premium amount within the grace period, then your policy will ‘lapse’ and you will no longer receive the benefits.

Ques 7. What is the minimum premium I will have to pay for an Edelweiss Life Insurance plan?

Ans. The minimum premium value depends on various factors such as your age, health condition, sum assured required,and the type of plan you are buying. Premiums will generally be lower for term plans when compared to savings plans or ULIPs.

Ques 8. What are some well-known plans provided by Edelweiss Life Insurance?

Ans. Some popular plans provided by Edelweiss Life Insurance include Edelweiss Life - Zindagi Protect9, Edelweiss Life - Flexi Savings Plan*, and Edelweiss Life - Wealth Rise+**. Check out their list of all product offerings on their product listing^.

Ques 9. How long does Edelweiss Life Insurance take to settle a claim?

Ans. The time taken to settle a claim can vary depending on numerous factors, but ideally, Edelweiss Life Insurance tries to settle claims as quickly as possible. Edelweiss Life Insurance’s claim settlement ratio as of FY23 is 99.20%.

Edelweiss Life Insurance Company Limited (formerly known as ‘Edelweiss Life Insurance Company Limited’). All Rights Reserved. Registered with Insurance Regulatory & Development Authority of India (IRDAI) as Life Insurance Company. IRDAI Regn. No.: 147. CIN: U66010MH2009PLC197336. Tax benefits are as per the Income Tax Act, 1961, and are subject to amendments made thereto from time to time. For more details on risk factors and terms and conditions, please read sales brochure carefully before concluding a sale.

Flower & Edelweiss are trademarks of Edelweiss Financial Services Limited used by Edelweiss Life Insurance Company Limited under license.

1- https://www.edelweisslife.in/

2- https://www.edelweisslife.in/term-insurance-plans

3- https://www.edelweisslife.in/investment-plans

4- https://www.edelweisslife.in/guaranteed-income-plan

5- https://www.edelweisslife.in/retirement-plan

6- https://www.edelweisslife.in/health-insurance-plans

7- https://www.edelweisslife.in/group-insurance-plans

8- https://www.edelweisslife.in/micro-insurance-plans

9- https://www.edelweisslife.in/zindagi-protect

*- https://www.edelweisslife.in/flexi-savings-plan

**- https://www.edelweisslife.in/wealth-rise-plus

^- https://www.edelweisslife.in/product-listing