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PNB MetLife Insurance FAQs

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Choose required coverage to secure your family’s future

50L
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2Cr
Disclaimer :
1. Premium has been calculated for coverage till 60 years
2. Eligibility depends on income, occupation and educational qualification

Benefits

  • What are the different plans offered by PNB MetLife Insurance?

    PNB MetLife offers various affordable insurance plans such as Term Insurance plans, Savings plans, Child Protection plans, and Retirement plans.

  • Which type of insurance policy should I choose?

    You should choose the policy that best suits your needs depending on your insurance objectives, your income, your existing policies (if any), your assets, liabilities, and your expenses.

  • What are the different modes of premium available with PNB MetLife?

    You can pay a premium for PNB MetLife through the following modes:

    • Online
    • Through courier
    • Cash/Cheque deposit at the PNB MetLife Branch
    • Auto Debit facility or ECS
    • Dropbox Facility

    To do premium payment online, simply log in to your account with Customer ID and password, and then select ‘Pay Premium’ to complete the process.

  • Is it safe to buy a PNB MetLife insurance policy online?

    Yes, it is completely safe to purchase a PNB MetLife insurance policy online. Moreover, the entire process of policy purchasing online is less time consuming, hassle-free and simple.

  • What is the PNB MetLife Policy cancellation process?

    For policy cancellation you are required to fill and submit a policy surrender form alongside the documents to any of the nearest branches of PNB MetLife. Once the insurance company receives all the necessary documents along with the cancellation fees, they will start working on the policy cancellation process.

Claim Settlement

  • What is the claim settlement ratio of PNB MetLife?

    PNB MetLife Insurance featured a high claim settlement ratio of 97.18% in the FY 2019-20.

  • How can I intimate a claim to PNB MetLife?

    The policyholder/claimant can file a claim online on PNB MetLife website, through claims help desk or at any of the branch offices of PNB MetLife.

  • In how many days does PNB MetLife Insurance take to settle the claim?

    PNB MetLife Insurance settles the claim amount in 30 days after receiving all the documents and if any type of investigation is required to assess and settle the claim it takes 90 days to settle a claim after receiving all the necessary documents.

  • Who receives the claim?

    The claim is paid out to the nominee/beneficiary as mentioned in the policy by the policyholder. In case of maturity/survival benefit the claim is paid to the policyholder itself.

  • What if the nominee dies or is not mentioned in the policy?

    In case of demise of the nominee, the family members of the policyholder receive the claim amount after submitting the relationship proof to the insurance company.

Overview

  • What is the claim settlement ratio of PNB MetLife?

    PNB MetLife Insurance featured a high claim settlement ratio of 97.18% in the FY 2019-20.

  • What is the toll-free customer service number of PNB MetLife?

    The toll-free customer assistance number of PNB MetLife is 1800-425-6969.

  • Why should I purchase a life Insurance policy online?

    Purchasing life insurance online is fast and convenient, requires minimum paperwork, is economical and provides you real-time tracking.

  • What are the benefits of buying PNB MetLife Insurance plans?

    PNB MetLife offers long term savings and protection products to meet the different life stage requirements of every individual. They have a wide range of insurance plans to choose from. All the plans are affordable. PNB MetLife has a high claim settlement ratio.

  • Does my PNB MetLife insurance plan provide a claim for death caused due to COVID-19?

    Yes, PNB MetLife Insurance plans cover deaths caused due to COVID-19.

Plan

  • What is a Critical Illness rider?

    Critical illness rider is an additional benefit option that can be added to any insurance policy that provides financial support at the diagnosis of any listed terminal illness.

  • What are the different riders offered by PNB MetLife?

    PNB MetLife Serious Illness rider, PNB MetLife Accidental Disability Benefit rider, PNB MetLife Critical Illness rider and PNB MetLife Accidental Death Benefit rider Plus are the riders offered by PNB MetLife Insurance.

  • What are the different options available to pay the premium?

    Insurance companies provide several options for premium payment. You can choose to pay monthly, quarterly, semi-annually, or annual payment options. Some insurance plans are available with a single premium.

  • How do I pay my PNB MetLife premium online?

    You can pay the premium online on the PNB MetLife website through Credit Card, Net Banking and different payment gateways.

  • What are the benefits of purchasing term insurance plans?

    Term insurance plans offer life cover at very affordable prices and it gives you the option to add optional riders offered by the insurance company.

Premium Calculator

  • If I add any riders to my insurance plan will the premium increase?

    By adding any of the additional riders to a life insurance policy you increase the premium amount because each additional rider provides additional benefits at a little extra cost.

  • What are the different riders offered by PNB MetLife?

    PNB MetLife Serious Illness Rider, PNB MetLife Accidental Disability Benefit Rider, PNB MetLife Critical Illness Rider and PNB MetLife Accidental Death Benefit Rider Plus, are some of the riders offered by PNB MetLife Insurance.

  • How do I download my ‘Premium Paid Certificate’ for my PNB MetLife insurance policy?

    The policyholder can download the premium paid certificate from the PNB MetLife website by logging onto the website with a registered Id and password. Then, you can download the premium paid certificate from the dashboard.

  • What are the factors that affect the premium calculation for PNB MetLife Insurance plans?

    Factors that affect premium calculation for life insurance plans are Age, Gender, Medical History, Geographic location, BMI Index and lifestyle of a person who is purchasing the insurance plan.

  • How can I pay my renewal premium payment for the PNB MetLife insurance plan?

    PNB MetLife Insurance offers various convenient renewal premium payment options. A policyholder can choose to pay renewal premium payments Online, by Cash/Cheque, different payment gateways or NEFT. One can pay premium online through credit card, net banking or different gateways. The policyholder can also choose to pay the premium by Cash/Cheque at any PNB MetLife Branch.

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User Reviews

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What users are saying
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  • Customer Satisfaction

    My child has special needs, and upon referral from my family friend, I bought PNB MetLife Insurance for my kid from InsuranceDekho. Shruti from the customer support team helped me at every stage, and now my family has financial security for their care after I am gone. Thank you. 

    N
    PNB Met
    By Niliska D’Souza
    On: Jun 21, 2024
  • Good Team at InsuranceDekho

    I am really happy with the customer support team of InsuranceDekho since they helped me throughout the process without losing patience and supported me in understanding the details of PnB Metlife insurance too.

    A
    PNB Met
    By Abid Shaikh
    On: Feb 29, 2024
  • Great Assistance

    Wonderful services are offered by InsuranceDekho. I bought the PNB Metlife insurance policy from the company’s official website. The company's customer service provided the best assistance to me. I am thankful to customer service for making my process smooth and easy buying the PNB Metlife insurance plan.

    D
    PNB Met
    By Dishant Dikshit
    On: Jan 30, 2024
  • Best Insurance Company

    Great insurance company! Recommended to everyone for purchasing a Life insurance plan easily. I bought a PNB Metlife life insurance policy from the InsuranceDekho company’s website. It was quite easy to compare the plans and buy the best one that suited my requirements. Thank you InsuranceDekho for this smooth and comfortable service.

    S
    PNB Met
    By Sunny Tanwar
    On: Dec 05, 2023
  • I enjoyed the utmost customer ...

    When I was buying the PNB MetLife Insurance Policy from InsuranceDekho, I experienced the utmost customer satisfaction. With their constant support and guidance, I was easily able to buy the policy from InsuranceDekho. 

    G
    PNB Met
    By Garima Malik
    On: Nov 24, 2023

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